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Services
paguroideas.com

  • Tell us about your space. 
    ​45 minutes, no charge.  

    We will tell you what we would do with it, and what we would not
    Get in touch

    Our Services in Depth

ADVISE

We benchmark the market, size real demand and test the location, turning an uncertain site or idea into a clear, evidence-based case to act on. 

Includes: market appraisals · feasibility studies · catchment & demand analysis · site selection · financial appraisals

We design the operating and revenue model. The mix, the pricing and the levers that lift dwell time, frequency and spend, so the destination performs as hard commercially as it does culturally. 


Includes: commercial & operating model · revenue strategy · pricing & tenant mix · innovation strategy

We turn the plan into an investable case and connect it to the right capital, structuring the raise, modelling the returns and getting the destination off the ground. 


Includes: investment case · fundraising · deal structuring · financial modelling · M&A support

We source, structure and negotiate the deals behind a destination; sponsors, operators, franchise and licensing, aligning everyone around a shared upside. 


Includes: partnership strategy · sponsorship · franchising & licensing · negotiation · operator & tenant mix

BUILD

We shape the concept and the spaces it lives in, a mix of cinema, dining, social and live…or something else. Turning an idea into a place that feels immersive, effortless and unmistakably its own. 


Includes: concept development · F&B concepts · experience & spatial design · venue & cinema design · fit-out direction

We build the brand from the ground up, strategy, identity, story and positioning - so the destination stands apart from everything around it and means something to its city. 


Includes: brand strategy · naming · identity & design systems · positioning · brand guardianship

We can plan the campaigns, run the channels and make the content, building an audience before opening and keeping them coming back long after. 


Includes: marketing strategy · social & digital · content & copywriting · media planning · PR & communications

We take the design off the page and into the building, running cost, programme and contractors so the venue opens exactly as it was drawn and exactly when it was promised.

Includes: cost planning & QS · tender & contractor selection · fit-out programme · site supervision · technical & MEP coordination · snagging & handover

OPERATE

We build and lead the team that runs the destination day to day. Setting the SOPs, holding the experience high and the operation tight, season after season. 


Includes: operating systems & SOPs · team build & training · P&L management · multi-site operations · guest experience

We build and lead the team that runs the destination day to day. Setting the SOPs, holding the experience high and the operation tight, season after season. 


Includes: operating systems & SOPs · team build & training · P&L management · multi-site operations · guest experience

We set and hold the standard for how every guest is treated, from the first touch to the last. Mapping the journey, training the behaviours and running the checks that turn a competent operation into one people choose again.


Includes: service design · guest journey mapping · hospitality standards & training · quality assurance & mystery guest · membership & loyalty

We place experienced operators - GM, COO, commercial or launch director into your business for a defined stint. To open it, turn it around or steady it, without carrying a permanent senior hire before the revenue justifies one.


Includes: interim & fractional leadership · pre-opening & launch direction · turnaround & stabilisation · GM / COO / commercial placement · mentoring & succession handover

Engage us for one service, one stage, or the whole journey.

We research the audience and the locale, design the concept that answers what that particular city is missing, build it, and where it makes sense, run it. 

Get in touch